Arlington Lens Supply Team

Diverse Product Line. Direct Delivery. Dedicated Customer Service.

Founded in 1995, Arlington Lens Supply was one of the first companies to begin selling contact lenses online, and we have been profitable in each year of operation with sales growing sequentially in each year of our operation.

We operate out of Columbus, Ohio with dedicated spaces for our call center, eyeglass lab, and warehouse. Our advanced infrastructure and technology allows us to partner with retailers and vision insurers in order to offer 100% authentic products that come direct from the manufacturer.

With Every Partnership, We Offer:
Partner Branded Website:
We provide comprehensive partner-branded, e-commerce enabled website with policies controlled by the partner.
Personalized Customer Service:
All partner-branded websites receive a customer service experience in which our role can be entirely anonymous to customers, with telephone support, email, receipts and packaging all branded according to the partner website. This can include branded automatic email reminders and other branded marketing targeted to the partner's customers.
Prescription Verification System:
We offer a highly efficient prescription verification system that is supported by experienced and knowledgeable staff.
Efficient Product Returns:
Our experienced customer service team provides efficient handling of all product returns.
Extensive Inventory:
An extensive inventory of all major contact lens brands and accessories is available to all partner-branded websites.
Comprehensive Reporting:
We provide comprehensive reporting of sales, demographics, shipping and customer satisfaction metrics.
HIPAA Compliance:
Arlington Lens Supply has worked diligently to implement procedures and policies in compliance with the Privacy provisions of the HIPAA legislation.